WEISSMAN MUSIC CUSTOMER SERVICE TESTIMONIALS Samantha Carr, Make-A-Wish Foundation:
I wanted to express our gratitude to you and your staff or all of the work done to make Jennifer Luk's wish to have a professional flute come true. Jennifer, her family, and Jennifer's wish granting volunteers; Jeanne and George, all had a great time. It was truly a once in a lifetime experience that Jennifer will treasure forever.
Please extend our heartfelt gratitude to everyone who was involved in her special day. Thank you again for your kindness and enthusiasm in helping to make Jennifer's wish come true.
Alexandra Sopp: I just want to thank you for all of the trouble you went through to help me pick out my flute. It was so nice of you to spend so much time and energy finding me the "right" flute. Coming down to your place was the highlight of my vacation. I learned so much in the time I spent, and now I know that the only place where people get the opportunity to try so many instruments is the JB Weissman Music Company. I will recommend you to all of my flute & piccolo searching friends in the future. Once again, thank you all so much. It's so nice to be back at school with a new and wonderful flute.
Alexandra Sopp: Thank you so much for hand picking the headjoints...Thank you so much!!
Alexis Frankel: I cannot tell you how much I have enjoyed my flute throughout the past six months. I barely even wanted to put it in this box to send to you for a check-up. I love, each day, looking forward to practicing, when I can hear its amazing tone. Thank you so much for your help, humor, knowledge, and excitement while I tested all your flutes. With your direction and encouragement how could I have made a wrong decision? I cannot wait to continue making music. Amy: You are the absolute best! How can I ever thank you enough? Have a wonderful holiday season and I'll be in touch.
Andrea: I wanted to let you know how happy I am with my new flute. It plays “like buttah!” I am very happy with it. I’ve told my husband, “it’s the nicest present I’ve ever gotten.” I appreciated the ride from LaGuardia, the lunch, and time you put into helping me select a flute. The whole experience made me feel like a movie star.
Angela Kelly: Jeff Weissman's combination of exquisite craftsmanship and impeccable service is unparalleled in my experience. In addition to mastering the technical aspects of the instrument as well as anyone in the business, Jeff is equally masterful in understanding and adapting to the particular needs of each individual flutist. Over the course of many years working with Jeff, I have brought countless students and colleagues to him and am continually amazed by the time, energy and care he takes with each no matter their circumstances.
Angela McKnight: Thank you all for a wonderful experience in NY. I really enjoyed the day I spent at the shop & meeting you all. Your help with selecting my new flute was wonderful!! I know I will enjoy it for a lifetime!! Thanks again for everything!!
Anna Stoetzer: Thank you so much for letting me test these. I greatly enjoyed and appreciated the time you spent with me while I was in New York and for so graciously hosting me and my mom. I look forward to working with you in the future, and hopefully I'd like to get my instruments sent to you this summer to be worked on a bit. Thanks again.
Anne: I was so delighted by your phone call last Tuesday! When we came home very late we found your kind and encouraging message! I was touched and honored that you liked my playing and took the trouble to call. Piccolo and I are doing fine. I certainly love to play it! I actually enjoyed myself playing more than ever. I'm working on a children's concert and finding more fun pieces to learn to play on piccolo. Thank you very much for your encouragement. It meant a great deal to me! I hope all goes very well for you at the flute convention!
Barbara: Thank you for taking the time this morning to explain so much to me. I can appreciate as an owner/operator of a business how busy you must be, and taking the time out of that schedule to tend to my needs is admirable and adds to my knowing that I'm dealing with a more than reputable business and business person.
Belenna Lauto: Thanks so much for sending these and for your wonderful service and patience today. Philip loves the piccolo and began to practice with it extensively once we arrived home. Both his teachers are very happy with the purchase too.
Ben Klein: Enclosed is my latest CD. I am very excited about this one because it is the best work I've done. Part of what made it my best is the fact that I bought a new headjoint from you. Playing the various headjoints last summer at the NFA convention awakened me to just what a difference headjoints can make to the character of the flute. It also made me realize how much my technique had been hindered by my old headjoint. My technique exploded to a whole new level with this one. I appreciate your time and your trust with sending me the headjoints. It was an excellent learning experience, and I found one that has propelled me forward. Now I need a new flute. (OY!) Thanks once again for what you do.
Berta Frank: Thanks for spreading such good energy up north
Berta Frank: Thanks so much for all the support and flexibility. YOU GUYS ARE THE BEST!!
Berta Frank:
Thank you for all the wonderful flute support of and for me and my students. Not sure what I would do without you. Actually... I know and it's not pretty.
Betty Dimitriou: Thank you for making flute shopping so pleasant!
Bob Lipman: It would be hard to put a price on good people like you and Jeff... with your expertise, experience and dedication to clients you are priceless!
Brehm Family: Bill, Jessie & I want to thank you for all the wonderful help that you and your excellent staff provided for us with the purchase of Jessie's new flute and piccolo. It was quite the experience.
The flute and piccolo are gorgeous and I am confident that they will contribute greatly towards Jessie's future studies at college and beyond.
We so appreciated the time, care and patience that Ann took to help Jess make the right choice. She was patient, knowledgeable and not to mention, very cool!
Once again, thanks to all of you at JB Weissman for everything. It was truly an amazing day! !
Brenda: Just a note to tell you how much I appreciate all the time you spent with me on the phone last Thursday. You were very kind, patient & helpful. I am most grateful!
Brianna Lockett:
I just want to thank you greatly for my wonderful flute. It is so great. I cannot stop smiling about it. This flute means everything to me. I told Ms. Christenberry that it is my baby and will love it forever. It feels so good inside to know that I am the first person who has received a flute from you. You helped me in an excellent way. I truly thank you.
Brianna Shaver:
I admire your company. The range of flutes available is phenomenal. Although I have never had the opportunity to play any of these flutes, I know that each brand is held with high regard. I wanted to say thank you for becoming a "one-stop-shop" for professional flute players, and those whose goal is to be so. I myself will most likely never have the opportunity to own one of these flutes, but I know that no matter what brand of flute I may have, I can serve God with my music and playing. I am looking forward to the South Carolina Flute Society simply to come and hear these wonderful flutes be played. Again Thank you for all you are doing.
Brianne: I just wanted to say thank you for giving me so much of your time to help me choose my flute. I enjoyed my day with you immensely, and I am so pleased with the flute. I look forward to doing business with you in the future. Thanks again for all the help from you and your staff. Caroline Cline Corbett: You are truly the very best! If I know of any other students who have fine instruments, I will definitely recommend your company to them for quality work.
Thanks again. Jasmine Bartz steered me to the right place.
Cecilia Price: This is just a quick note to thank you for all you did for me and for my time in your office the last 3 days. Thinking back to those hours in your office this last week, I can't believe the amount of knowledge I got, the amount of flutes I got to try (and piccolos!), the time all of you put in my case, and all of that in such a friendly enviroment. Thank you again and know that all you and your friends at Weissman Music did made me feel so welcome and comfortable while having to make such an important decision. I hope I will see all of you again one day!
Chris: I wanted to thank you for such a great week in Idaho. I've never been so excited about my playing than I am now. Words fall short in describing how I feel about music and life but I'm fired up!. I would love to come out and learn from you. I'm grateful to have met you and worked with you. I appreciate the way you treated me with respect and was straight up with me. Every other " bad ass" I've met has looked down their nose at me, but you gave a genuine effort to help me improve. I learned more in the week with you than any other week in my life. You're a cool cat, and I feel honored to call you my friend. I wish only the best for you. Catch you down the line Jeff! Enjoy the adventure.
Christopher Crossan: Thank you so much for responding to my email. I got a reply right after you sent your message. So nice to hear from Jeff. I still tell my students the story of that day I spent with Jeff back in the 90's. He made such an impression on me. Also, my Haynes is still working beautifully.
Ciara Hulet: We received my flute and it is much better now! Thank you for taking such good care of it in New York.
Claire Birmingham: Thank you so much, I am very happy with my new flute! I'll look forward to shopping with you in the future!
Claudia: Thank you so much for all your time & generosity. I love my new piccolo! I look forward to getting to know you as a friend and fellow musician.
Connie Lay: Thank you, so much, for your time and assistance with Kelsey. She really enjoyed playing that gold flute! We appreciate your help in selecting a fine flute for our daughter to grow with.
Dan Higgins: Thanks so much for the information package and cleaning cloth. You guys are great. I really enjoyed looking at all the information. I didn't realize all the new products and flutes. I guess the days of just considering Powell and Brannen are gone. There is no place like yours out here in LA. I wish there was a place one could go to be exposed to all these innovative ideas. I will have to find an excuse to visit the Big Apple. I wish you all the success in the world on your new instruments. After reading the literature, I think you guys have come up with fine and creative ideas that work and will change the current thought process.
Daniel and Sandy Carlo: Jeff, you were right on the money! We used a white polishing cloth and were quite surprised how much tanish came off! Thanks for the info regarding how to proceed. We were surprised how quickly sterling tarnishes. Thank you so much for the reassurances. It is nice to know that the after purchase support is there for us.
Danielle Lanteigne, Canada: I am enjoying playing with my new flute. I finally feel like I have more to offer as a flutist. I learned a lot from you like: you are a vegetarian, you use the word "panache", you drive a super duper cool hot ride& but I also learned that each flute has their own unique sound and character which allowed me to use a new beauty to the flute. It made me really proud to be a flutist. But the most important is that I learned I have found the best flute I could have found for myself.
Daquise Montgomery: Thanks again... you are such a wonderful person.
David Haimovich: Again and again- MANY THANKS!!!!!!!!!!!!!!!!!!!!!!!!
Debbie: Thank you, thank you, thank you!! The flute feels great! Your generosity is always appreciated, but I could not let it go unnoticed.
Debbie Goodwin:
Thank you. I can't wait to start playing my flute again. I've been using my old one to keep practicing during the past few weeks (it is 35+ years old) and there is such a difference between the flutes. It is similar to driving a Mac truck after driving a jaguar!
Debbie Kalabza:
Words cannot express how thankful I am to you for all that you have done and always do. Your kindness towards others is present at all times no matter their status in life. You are always genuine and real. Eddie and I value your friendship for who you are as a person. Thak you for being so special. The flute is wonderful! The time you have spent with us was over the top. You made a dream come true when I never thought it was possible. Thank you, thank you, thank you!
Dhanu:
Please tell Jeff that I spent a few hours with my flute and it is absolutely perfect. I'm very very happy.
Diana and Donald: Everyone is so impressed with my flute. It is so fun to play and not have to blow yours guts out or break your neck to play in tune. We thank you for your salesmanship. It was on a personal level and the hug really topped it off!
Donelda Gartshore, Queens University: Many, many thanks for all of your help, comments, and information. Both Anne and I had never had such an experience prior to entering your door! Please send brochures for all my students at Queen’s University!
Donna Burkat: My daughter is so happy with her flute! A worthy investment!
Doreen Hahn:
I wanted to thank you very kindly for the wonderful way you have treated us the past few weeks. Genna really enjoyed trying out such wonderful instruments, and I'm sure it's given her tremendous perspective on her future as a player, to be considering such things at her age. Doug Ramsdell: I'm really enjoying the flute. Nice doing business with you folks and I hope to do so again!
Elizabeth Boykin: Thanx for the wonderful service and a great flute.
Emily Schank:
Thank you so much for everything you've done. The flute is absolutely beautiful and the tone is crystal clear. Your customer service is outstanding! Again, thank you so much.
Estelle Campagna: It is a joy to see a business run like Weissman Music.
Eivind Sandgrind: Thank you very much for good service and a friendly atmosphere, it was a pleasure to visit you. I'm very happy with the new flute and looking forward to play more on it. Thank you for the documents. The trill fingerings look great, nice to know them.
Farah Zolghadr: Thanks so much! The flute plays like a dream! I can't thank you and Jeff enough! I am so excited (if you couldn't tell) :)
Gina S: I am so happy with my new flute & piccolo. I look forward to practicing every day, and I am reluctant to put my flute away. It was great not to have to wait to order the flute and wonderful to know that you had thoroughly inspected and adjusted the flute. I also appreciate the seven hours of your time and expertise!! Anyway, thank you so much for everything. Looking forward to seeing you in a few months.
Glenn Allen: First of all, Meredith is delighted with her new piccolo. David diGiacobi was highly complimentary to both the fullness of sound and the quality of construction of the instrument. He said, “I may have to have one of these.” And, he also went on and on about the cocobolo piccolo case. Many of Meredith’s fellow flutists were very interested in her new “friend” and could not believe how fantastic it sounds. We all knew that! But, just the same, it adds to the fun and excitement of having such a fine instrument when your instructor and peers are in agreement with your choice. Many, many thanks again for all of your help with the selection and all of the extra work that made the whole experience so wonderful.
Herb Waldren: Just a short note to say what a pleasure it was to visit your shop and meet you. You have an impressive operation.
Hilary Lopata-Nawoj: I would like to sincerely thank all of you for your help. Your talent and professionalism are unsurpassed. My student, Annemarie, truly enjoyed the process of buying a flute from JBW. We are most pleased with the choice she has made. I am looking forward to seeing all of you again. Thank you!!
Wow—all the things I loved there are even better here, in my accustomed acoustic surroundings (I have three rooms I regularly practice and play in, ranging from totally dead to fairly live). I’m looking forward to trying it en ensemble with a pianist friend this weekend and with my mother-in-law, also a pianist, over Thanksgiving.
Thanks again, Jeff, for taking such good care of me while I was out: your focused attention and black-belt expertise made it well worth the travel time. Thanks also for lunch, the T-shirt, the various cleaning cloths, the case and bag, and, coolest of all, the high E with Eb fingering—that’s a great one. (Also the Ab3 using the C# trill key, come to think of it; I’m using that one a lot already in the Brahms f-minor clarinet sonata.)
Hope to see you again in the not-too-distant future.
Ingun Gjerde: Thank you - we had safe trip home, and we even had time to get the remote control car we needed for our son before we left Manhattan. She absolutely loved the flute! She's going to write Jeff an email to tell her that herself.
Give my regards to Jeff, please tell him we really appreciated all the time he spent educating us as parents!
Jacquelyn Massa: Thank you for all your time, patience, and knowledge in helping me select the right flute. It is greatly appreciated.
Janis Petzoldt
My daughter loves the flute! It was great working with you!
Jane Rigler: You're awesome! thank you sooooo much!
Janeanne Wantz:
Thank you for your time and allowing me to try this beauitful instrument. I always enjoy doing business with you.
Jason Brook: Gosh I didn't know Jeff was making a special appointment just for me. He's truly an amazing artist. We really didn't spend much time trying new stuff. He showed me that with a new headjoint cork and fixing a little imperfection on my embouchure hole, that I actually might just love my own headjoint, and that my flute just was in need of some love.
Jennifer Phelps: The flute is amazing and I am enjoying it immensely! Thank you so much for all your help and expertise through the process over the last four months.
Jinan Jaffal: Just wanna say many thanks for this wonderful flute ! I've just got it today and tried it ,woow soo beautiful sound:))) Thanks for helping me having the flute I always dream about. Hope I'll have the opportunity to visit the shop one day in New York and to meet you.
Jon Ambler:
Thank you so much for the flute. We were quite overwhelmed by your generous gift. Our hope was that of typical parents getting some kind of instrument that would provide adequate functionality for Tiffany to learn on. The obvious care and devotion you applied to her flute were far greater gifts than the flute itself>
There are times when TIffany as a middle child may feel left out or simply the recipient of hand-me-downs. The condition of her flute certainly promotes her self-esteem. She has dug right in with learning. Though we have no flute players in the family she has learned several notes including the C scale. She has moments of exceptional tone for someone who has less than a couple of weeks practice.
The excitement of such a fine instrument has spread to Jill. She too is trying to learn to play the flute. Again let me thank you for a wonderful gift that showed so much personal care.
Jon Katz: Thanks so much for your help. I'm enjoying my purchase more and more, please send the message that I'm very thankful for all the time that was given for me, it made the whole process alot easier. Take care.
Jon Pederson: It was a pleasure working with you!!
Julie Bailey: This is very late in coming, but thank you sooo very much for all of the time you spent with both Megan and myself. Our schedule has been very crazy, but still no excuse to not send a simple thank you. Since we spent that wonderful afternoon with you, Megan has connected with Jeffrey Khaner and has started lessons with him.
Thank you again. We both had a wonderful time with you.
Julie Bailey: It is always great to do business with you! Besides, where else would you buy a flute or piccolo???? I believe Megan should be set for a while with flutes and piccolos, but if anything were to come up, you would be the first place we would go!!
Thank you! Kaoru Hinata: I love the alto! It's beautiful! Thank you so much for your help. You're wonderful! Hope to see you soon with my flute.
Kathy Link: Thanks so much to all of you for such a beautiful instrument and for being so responsive to all my concerns.
Karen Leech:
The bass flute arrived safely yesterday afternoon. It really is quite beautiful! The engraved keys and the mother of pearl buttons - wow! Jennifer played it today in her lesson and liked it very much. She will spend the next few days learning to know it better. Thanks so much. Kudos to Jeff for his set-up work.
Karen Robbins: It's a pleasure working with you all--you make buying flutes fun and easy. Also it's such a good product.
Kasumi Leonard: I’d like to thank you very much for my new wonderful flute. I knew from the first moment that I played it that it was extremely special. I’m so glad I was able to get the flute that I loved and I owe it all to you and Beth.
Kathy Link: I really appreciate everything you said and did to make my new flute choosing even more fun! I hope that wherever you travel, whether in person or on the phone, you receive the same great New York generosity of spirit that you give freely. Weissman Music is lucky to have you.
Katy Taylor: I received my flute today from UPS. It looks and sounds beautiful. What a difference you've made. It is so easy to play. Thank you!!!
Kelly: Thanks so much for the crazy flute day last week! I have been noodling with the headjoints. I most likely will have you send some flutes up here. I really enjoyed "hanging-out" at your place, and I learned so much I can't even tell you. I hope I can come down again. Again, thanks for lunch and your time. It was nice meeting you and everyone else. I'll be in touch!
Kevin Pepperman:
We want to thank all of you for making our "Weissman Experience" a special memory. We were very impressed with the high quality of service we recieved and will be sure to recommend you to others. Moriah is so happy with her new flute. Thank you!
Kim Valerio: Thanks for all your help and patience. It was such an enjoyable experience trying out your instruments! I'll definitely be sending my students to you in the future. Please send any literature you may have so I can pass it on. Thanks again!
Kit: I appreciate the time & effort you took to show us how to fix & repair our flutes...Thank for the laughs & especially for caring about each of us individually. Get rid of your stress--ha ha! We wish you the best in what you do--Wait--you are the best!! We love ya!
Krista Call: I am very grateful for all your generosity, and especially for letting me stay with you. Although I wasn't able to spend as much time at the convention as I had originally planned, I went home feeling fulfilled. Thank you so much for giving me the opportunity to enjoy everything, especially all your wonderful piccolos. I look forward to coming in and finding the one for me. Thanks again, I greatly appreciate all your kindness.
Laura English, Hollins University: I have tried all week to find the proper words to thank you for my magical experience in NYC last weekend. Every since I arrived home I have had trouble resisting practicing my flute all day long because it is such a joy to play again. My teacher is very pleased with the outcome of my trip; my lesson last week was very exciting! I appreciate immensely the effort on the part of your company to save me as much money as possible. You’re a wonderful host, Jeff, thank you for going so far out of your way to make me comfortable. For the food, the professional advice, the company, and all else I thank you from the bottom of my heart. My roommate is also grateful for the improvement in music produced in our room. In short, I had a great time and you may rest assured that I will recommend your company without reservation every chance I get.
Lauren: Thank you for all of your help and guidance with the selection of my piccolo. The work you do is absolutely amazing! The piccolo is great, and with your headjoints, it's even better. I never knew a piccolo could sound this good. Also, thank-you for the extra headjoint, case and cleaning cloths and rod. It was so thoughtful of you to think of me. There is no doubt about it, we will definitely be back! I'm very grateful!
Lauren Erickson: Wonderful, Wonderful!!! Keith and I have talked at length and we are close to picking a date. We are going on vacation now and will be back next week.
I'm so excited! I'm yet another step closer to my dream come true! You have been truly terrific to work with, your emails are so prompt. I appreciate that- thank you! Lauri Harris: I can't tell you how happy I am! I also appreciate that you stand behind what you sell. I can see why your establishment has the excellent reputation that it does!
Lea Botta Thaks for all your help!!! You guys are really great!!!!
Leia Hohenfeld: I am writing you to express my utmost gratitude for creating such a wonderful instrument. It’s been two years since I purchased my piccolo and it is still playing like new. Thank you.
Linda: Many thanks for your help. I think my student will be very happy with the piccolo. I'm sure she will want to upgrade to an exotic wood head when she returns to NYC in August.
Linda Johnson: Thank you for the efficient service and keeping us updated on the status. My daughter has been so pleased with her flute since we got it a year ago and was well worth the trip to Weismann's.
Lisa: It's good to know there are real people around. Thank you for spending extra time with me. I appreciate you & the guys getting my flute in & out. It plays really well when I have the time!
Lisa Baldiwn: How can I possibly thank you enough for yours and Beth's visit to our home tonight! You took such special care with each of us. You talked with Jason about things men are concerned about, you worked with Karen in such a fun and instructive way--wow! She will never forget having a private flute foot joint assembling lesson from Jeff Weissman himself in our kitchen! And I really meant what I said about feeling like I have a new friend there in New York--but soon closer here in Utah. What an amazing honor it has been to hear your stories and lessons and experiences! Thank you, thank you, thank you so very much for your kindness to us.
Karen loves her new flute and will cherish the years she plays it.
Lisa Petrie: It was great meeting you and doing business. I'm enjoying my piccolo! It's beautiful, and I'm so happy with the grenadilla wood.
Lisa Whatcott:
I received my flute today--and it feels and sounds FANTASTIC!!! I really appreciate that you sped up the process just for me--everything was done in such a professional and timely manner! Thank you so much!
Lucho Castilla: Thank you very much again for the alto flute! It was a magical moment for me to open the case and see that flute. It sounds great!
Lynn Peck: Thank you so much for your outstanding and individualized service you gave me when purchasing my Haynes flute and Hammig piccolo. I am so happy with both instruments and can't wait for the fall chamber orchestra season to begin! I will be well equipped and well prepared. I look forward to your expert service and care for my new instruments and will continue to refer my students and colleagues to you in the future. Thank you again for everything! See you in August at the NFA Convention.
Lynne Shapiro: You guys are awesome - take care!
Marianne Christen: Please thank Jeff for all the assistance he provided us on Wednesday. I knew we were in good hands from the minute we met. Jeff's enthusiasm and knowledge were so remarkable. We were excited about purchasing a new flute and piccolo, but also nervous about being able to find the right ones for Jacquie.
I hope all is going well in your preparations for the Flute Convention. Our best wishes to all of you!
Marcia Hamilton: Again, thank you for your help, patience, input, perspectives, time, effort, and thoughts during Allie’s flute explorations and flute buying journey. Please also thank Jara for her help and cheer.
Mariah Wolfe:
Thank you guys SO much for helping me with this flute, it is the best ever and I sound better every day! My director is amazed and all my friends are jealous, haha.
I really like those cd's too, they're really entertaining!
Marie Schwartz: Thank you for always being there for me. Best wishes for a happy, healthy & very prosperous millennium.
Marisa Tigue Trees: Thanks so much for all your help (and generosity, and patience!!!). I am enjoying my new Powell and this experience has given me a new appreciation of the Haynes I previously purchased from you.
Again, many thanks and I look forward to seeing you again.
Mary Brust: Thanks again for the wonderful care and attention to details and help with this project. I am completely thrilled with my purchases and look forward to much joy with both of them.
Mary Ellen Kregler:
Thank you so much for everything!!! I love my flute! Hope to see you again soon. I'll be sending my students your way.
Mary Swaffield, Calgary, Canada: Thank you so much for your excellent service as well as your patience while I chose my new flute. I can’t tell you how nice it was to deal with a company with such great customer service. Thanks for getting my wonderful flute to me as quickly as you did! After everything I’ve been through in the last year it has been a huge relief to finally have an amazing flute to play once again! I love it, and I am sure I will go far with it. Thanks so much for everything. I’ve recommended you to all of my colleagues and friends, and I know where to go next year when I buy a new piccolo. You guys are amazing!
Matt Mayberry: Thanks again for a great day yesterday. Kaitlyn is thrilled with her new instrument. We really appreciate all the time and support we received from Jeff and the entire team at Weissman!
Jeff called my cell phone last night to make sure we were getting home OK. I wanted to let him know that we did.
After arriving in Manhattan yesterday afternoon, we had time to get some NY pizza, visit the Metropolitan Museum of Art, and go to the top of the Empire State Building. We had a great time and got the airport in plenty of time to catch our flight home. Thanks for looking after us to make sure we weren’t stranded!
I also wanted to let Jeff know how much we appreciated the time he spent helping us make our selection yesterday. It was a great experience for Kaitlyn (and me). We both appreciated Jeff’s coaching Kaitlyn with her embouchure. I think she’s determined to work on using this more “relaxed” technique going forward. And thanks also for the Ninja fingering tips and the Hubert Laws listening session and CD! And the bagels! And the ride from the airport and to the subway!
We’re working on plans to come back to NY for the NFA Convention in August. We’ll let you know as soon as we figure out our plans. It would be great if we could somehow arrange a lesson for Kaitlyn with Jeff at that time. She really enjoyed working with him as a “student” yesterday.
Meredith Vrobel: Seeing/playing is definitely the way to go! Also finding out how top notch your service is truly professional on every level!!
Micah Layne: I appreciate your work. I will most certainly do business with you again.
Many thanks to you! (And you do have a lot of "panache.") And thank you all for the warm welcome, the good company, good laughs, good advice and the patience!
Michelle Demko:
Just wanted to write a quick note to say thank you for your help! Nancy hasn't given Sydney her flute yet (it's a birthday surprise) but I know she is going to love it.
Thank you for sending the flutes on approval and making it so easy to choose a nice instrument for a young player.
Looking forward to working with you again in the future!
Moselle Bossous: Thanks so much for your help, patience, and outstanding service towards fulfilling my goal of having a flute and getting back at playing. You are wonderful, wonderful individuals and I will never cease to thank you. I'll recommend everyone who needs a flute to visit your shop. And yes, if I become a pro, I'm coming again for my gold flute...Smile!
Warmest regards to Jeff. Take good care. Have a fabulous week-end.
THANKS A MILLION......!!!!!
Moselle Bossous: Hope the day is going great on your side of town. I JUST WANT TO SHOUT MY THANKS TO YOU ALL. MY JOY IS OVERFLOWING FOR ALL YOUR HARD WORK AT MAKING MY VISIT AT WEISSMAN A SUBLIME AND THRILLING EXPERIENCE. (Notice I wrote in all caps). That's how I want to shout you my greatest thanks, respect, and admiration for being such a great company, and above all ANGELS. I will forever remember this experience.
Nancy Mihalek:
Please thank everyone there for the beautful instrument and the wonderful service always given by Jeff and his 'crew'.
Please give him an extra hug from me. We will surely see you before Nicole's graduation. Tell Jeff we will keep him informed as Nicole goes thru the next difficult phase of her 'development'.
Nancy Mihalek: Please extend an enormous thank you to Ann, who was absolutely right-on in helping Nicole find her new flute. As always, thanks to you, Jeff and the rest of the staff for your expertise and guidance..
Nina Bender: I thought that I may have been able to tell you this the other day, but I realize that you must be very busy—I know that we all are! Thank you for everything that you did for me concerning the purchase of my flute. You were truly hospitable and wonderful. I know that I seemed very aloof at first, but as you may already know, I was scared! The travel allowance you credited me with is very gracious of you. Thank you for everything. I love my flute. You can bet that you’ll get many a recommendation from me!
Nina Martin:
Many thanks to all of you at JBWeissman. You are the best!
Pat George: So much to thank you for! Kevin’s flute, Heather’s flute, and for fixing my piccolo. Wow, what an improvement!
Patrick Dillery: I want to thank you for the wonderful gold-riser headjoint I recently purchased. The increased depth in my playing has been very much noticed by colleagues and audience members in recent concerts. Comments such as "increased guts", "enhanced color range" and "intense, yet focused pianissimo in all registers" have become commonplace. Your craftsmanship and sensitivity to the needs of a performer like myself is very impressive. I will do my utmost to help you promote any of your designs in headjoints and piccolos. Thanks again for the new technology and have a great holiday season. Best of luck in the New Year.
Patty Davila: Thank you so much for the fantastic piccolo!! I picked it up this morning, and it is just amazing. The intonation is perfect, and it is so easy to play. I just love it, and I really appreciate all that you did to make it possible. Thank you so much, I know that I will never need to buy another piccolo!!! This web site looks great too. I am very happy with the piccolo, and it is so pretty, too. I will see you at the Flute Fair in a few weeks. Thank you.
Paula Keller:
I want to thank you and Jeff so much for all your help! You guys are the best! Thanks again!
Peter: Thanks a lot for taking good care of Vasco. He sounds and feels much much better!
Rachel Andrews: I just want to say thanks for all your help in getting my dream flute! I just wanted to let you know, it is amazing and I am having such a great time playing it! It has a gorgeous sound and i'm loving it to bits.
My partner Paul and myself will be in New York at the beginning of March of next year and I would love to come and visit your shop again. It was such a pleasure meeting the team there and I look forward to visiting in March!
Randy Vaughn: I just wanted to say thanks for everything. I really had a blast playing all the different flutes on Wednesday. Tell Jeff thanks also.
I love my new flute!!! It fits me perfectly. We just loved NY and its people. Let me know when you come to Houston and I will try to drop by and see you all. Also if I can be of any help when you are in the area it would be my pleasure.
Richard Cohen Thank you very much! I really appreciate your prompt attention to this matter. Great customer service!
Sandy & Kimberly: I would like to thank you for your promptness concerning Kimberly's piccolo once you realized our problem. The piccolo is wonderful!! Thank you for your services and we will be contacting you in the near future for a flute.
Simona Eftinoiu: Thank you very much for everything. I love my flute. Thank you for taking care of me all these days and for being so nice to me and for your help. You are a wonderful company -- the best one and I will tell everybody about you. Now I dream to come back next year and buy something else.
Sister Mary Anna: I LOVE my new flute! The only trouble is...I'm becoming "addicted" to it! No matter how tired I am after a long days work...once I pick it up, I don't want to put it down! Think I just might have to give up my day job???
Everyone who hears it can tell the difference...the combination of warmth and brightness...AND personality. For me personally, its so much easier to play (a real joy!)...and no more worries about high E! Thanks for helping me make the right choice!
Steph: Thank you so much for your patience and kindness. You made me so happy. I love my flute!!
Stephanie Gralow: You have so much to do with beautiful music-making. It is because of you that we are all so happy. Thanks again and again for your kindness, respect, and amazing work.
Stephen Harvey: Well, it’s done. We're home and Sara has a new flute. I promise you that I didn't miss a thing. Let's recap:
1. You spent an infinite amount of time making sure Sara had the best flute for her ability, growth and my budget.
2. You kept all your promises and saw to it that Sara's flute was ready before we went back to Georgia.
3. I threw a few curve balls at you and you took it like a champ.
4. You patiently answered all my questions and graciously tolerated me. (I can be difficult)
5. The cost of the flute was consistent with Internet discounters who do no more that box and ship.
6. You threw a few extras into the deal such as:
the High E Facilitator
the extra padding inside the flute case and the choice of leather outer cases offered to Sara
travel credit
So, to make sure that you didn't feel unappreciated after our departure, this note is to let you know that we are aware of and will not forget all the nice things you did for us. We appreciated you and your dedicated staff.
Everyone who admires Sara's new flute will know that Jeff Weissman is responsible for Sara's perfect fit.
Sue Massa: I just wanted you to know I really appreciate all you’ve done to help Jacquelyn. You are a true saint. Thanks again.
Susanna Lewis: I really appreciate all the trouble you went to, to make me a satisfied customer. I hope you will soon have all your flute accessories on your website, in case my grandaughter needs something else!
Suzanne Ferrigno: 'Twas a pleasure doing business with you, and I hope to continue to do business with you in the future...Thanks for all your patience and efforts to please me in my flute selection.
Takako Ishii: Thank you very much for everything you did for Hinano. We really appreciate your generous decision. Of course, we heard your shop is best shop in NY from Hinanos teachers. And Hinano met you at the Flute Fair in Manhattan last time. She was impressed very much at that time. Hinano is so happy. She named her new flute "Lady M." I hope she improve her skil and enjoy music.
Tammy Wiggett: Thank you so much for such a great flute-buying experience! Emily is absolutely thrilled with her new flute. Also, we stopped at Berta's on the way home Friday night, and she loved it too.
Thiago Sousa: Thanks for all help and support during these long year and a half that I spent at queens college... you guys were nothing but very helpful friends.. and I really appreciate it.
Yasuka Nambu: How can I express to you my delight in the new piccolo and the headjoints? I look forward to exploring its endless capabilities. Thank you so much for the wonderful and beautiful instrument. Thank you again.
